I’m glad to share with you the below interview/article written about me and published in Project Management Institute (PMI’s) International Development Community of Practice. Link to the official article on PMI’s website for PMI Members is here.
Enjoy the below and let me know what you think,
As a management consultant and trainer at CMCS Lebanon I assist corporations and NGOs in Strategic Planning, Process Improvement, Human Capital Management, Project & Program Management and Leadership.
I’m especially interested in the fields of Youth Empowerment, Diversity & Acceptance, Leadership, NGO & SME Management, Social Entrepreneurship, Coaching & Consultancy, and Training Techniques.
I’ve participated, organized, trained and was a guest speaker in numerous conferences, camps, workshops, conventions and seminars under Aie Serve, PMI, UNDP, UNESCO, Rotary, Youth Economic Forum, AUB Alumni Council, Arab Economic Form, LAU Peace & Justice Institute among others.
What Does International Development Mean to You?
With our growing interconnected world, global diversity is becoming a key topic on discussion panels as people from all walks of life are becoming interconnected with each other, do business together, volunteer for similar causes, even though they might be thousands of miles away.
Thus respecting differences and accepting the other has become a crucial factor of successful projects, programs and organizations at large, worldwide.
What Are You Most Passionate About?
I’m very passionate about professional volunteering, this has been reflected through the NGOs and clubs I have founded and others that I’m engaged in at the Board level.
Who Is Your Hero & Why?
My biggest hero so far has been my father who was able to balance a very busy life as a doctor with his passion for serving the community and promoting active citizenship along with taking care of his family and private life.
What Is One Strategy for Inclusion that You Can Share?
One of my best strategies is believing in the potential of individuals and focusing on respecting the differences, accepting the other and loving them for their humanity. Every person has a lot of potential to give, it’s just a matter of taking your time to understand them and see things from their perspective, know what they are good at and put it to work. When working in teams, it proves to be the best tool to really utilize the full potential of the team, as you don’t point fingers at them or have a prejudgment that they are incapable, but rather start from the preposition that they have the potential and you’re just there to uncover it.
What Exciting Projects, Programs or Portfolios Are Your Working On?
I’m currently working on 4 very exciting programs in the volunteer youth NGO I’m leading called Aie Serve (www.AieServe.org - http://www.Facebook.com/AieServe). The programs are:
- Aie Power – Platform for Youth to Transfer Project Ideas into Reality
- Aie Consult – Incubator & Consultancy Program for Youth Led NGOs
- Aie Skills – Training Program to Empower Youth with Soft, Life and Managerial skills
- Aie Clubs – Network of Youth Lead Clubs in Universities and Local Areas that do Community Development, Service and Awareness Activities
What Is Your Favorite Book & Author?
I have 3 favorite books:
- Who Moved My Cheese
- The 7 Habits of Highly Effective People
- Drive: The Surprising Truth About What Motivates Us
What Have You Done to Change the World? What Will Your Legacy Be?
One of my proudest achievements is Aie Serve, I cannot say enough about it. I co-founded the organization 6 years ago with a group of friends from all walks of life, different countries, different majors, different ethnicity and different interests but with a shared vision: Serving The Community. From there it grew from a group of friends, to a team and an organization.
The true value of Aie Serve is not just what it does, but the fact that it is run completely by volunteers and the way it is managed internally. The core values of the organization drive it, and drive its programs and way of work. Those core values are simple, yet powerful as they make the way to move forward simple and straight forward.
Our values are: Respect, Acceptance & Love.
Respecting others’ point of views and beliefs no matter what, accepting differences and considering them the seeds of diversity and finally, loving others for who they are, and not for their background, ethnicity, beliefs, colour or economic status.
If You Weren’t In Project Management, What Would You Be Doing?
If I wasn’t in project management I would be in the field of talent or human capital management. I believe working with, developing, empowering, and supporting people is absolutely crucial for everything we do in this world. Human potential is infinite, thus those who know how to tap into it, grow it and sustain it, will lead success.
Dear Friends and Readers,
It is with great pride that I share with you the Animation Video for the NGO that is dearest to my heart, Aie Serve. In this context, I invite you to watch the video, check the website, the Facebook Page join the organization or share with me ideas if you’d like to collaborate/partner to better serve the youth!
Being a volunteer myself involved in leading volunteers, I get to reflect often on how things are done and how to improve.
It is without doubt that leading volunteers tends to be tricky as you’ll have to ensure motivation and commitment are high at all times. Moreover, you’ll need to take care of the feelings and aspirations of the volunteers, no matter how young or old they are.
So to make things simple, I am going to share with you 5 Dos and 5 Don’ts in managing and leading volunteers:
- Thank volunteers at every milestone, every good report, every job well done. There is no upper limit of how much you can thank them and how. It can range from a simple thank you email, a tap on the shoulder, to inviting them for a free dinner/lunch/get-away.
- Give volunteers space to make decisions and have a say in what is being done. Barely anyone likes to do donkey work or to simply follow steps given, let the volunteer role be more demanding and challenging.
- Lead by being a role model, show the way and be the first to step up for action. It takes people a very short time to realize preachers from doers.
- Follow up, follow up, follow up… oh and did I say it’s important to follow up? You wont imagine how smooth things will go if you just remind people if they missed something ,follow up on tasks to be done and make sure things are progressing as planned. If you just sit there and expect volunteers to get things done without any follow up..at least at the beginning, then you’ll be surprised.
- Be friendly, polite and respectful. Yes they may seem trivial, but so many times discussions, emails or meetings can become tense, issues urgent, stakes high…that you might lose your temper, say something mean, be a bit harsh or disrespectful. Once you do that..you know you’re going to lose some one from the team or lose their trust and respect to say the least.
- Don’t underestimate any volunteer’s abilities, knowledge, network or creativity. You’ll be surprised with how much people can do when you believe in them.
- Don’t blame or criticize volunteers publicly. Keep morale high and respect of others to each other and to yourself, if you have something negative to say…say it one-to-one.
- Don’t take all the credit. Give credit where credit belongs… if the team is doing a good job, you owe them the credit, not yourself.
- Don’t be biased for personal reasons. Give work, credit or thanks for those who are doing work…not for those you like or you’re friends with.
- Don’t keep information hidden to yourself. Sharing knowledge, experience, information, contacts ..etc. with your team is key to show them you trust them and to empower them with what they need to lead…to become self-motivated and self-managed.
I hope those few things help you out!
Other Interesting Posts:
The bellow article is featured on Youth Action Net Website
What began in Tunisia in December 2010 led to the mass demonstrations in Egypt starting on January 25, and now the rest of the Arab world is following. Lebanon is no exception. On February 27th, many Lebanese youth activists gathered for a demonstration against the sectarian system in Lebanon, demanding changes in both the constitution and the way daily governmental business is carried out.
This rising consciousness and refusal to succumb to the status quo is rooted in the same spirit that prompted myself and a group of friends to launch Aie Serve four years ago. Instead of staying silent, we decided to take positive action. Aie Serve is a youth-based, youth-managed, and youth-funded organization dedicated to promoting a culture of volunteerism in Lebanon. Translated from Japanese, aie (pronounced “I”) means love.
The idea for Aie Serve came during the aftermath of the 2006 July War on Lebanon and resulted from the sharp polarization of Lebanese youth along sectarian, political, and religious lines. We started brainstorming ways of tackling this issue and agreed that three basic values were missing in Lebanon: Love, Tolerance, and Respect. We espouse love for others based on who they are and not which political background or sect they are from, while promoting tolerance and respect of others’ point of views and beliefs.
Over time, we started gathering more ideas and people, organizing ourselves while focusing on serving our community and society at-large. Aie Serve evolved from a group of friends, to a group of community-service minded youth, to a team and an organization. Examples of Aie Serve volunteer activities include book and clothing donation drives, reforestation and recycling projects, and assistance to orphans and the elderly.
In the last four years, we’ve experienced exceptional growth in the number of projects we do, our members, and our outreach. The impact we see on the ground is both fulfilling and inspirational. We find volunteerism is now contagious wherever we go. What’s more – in keeping with our mission – we find that caring for others is a universal value that brings people together and bridges divides.
Those around me know quite well that I am an optimist and a hard worker and so I believe that with a vision, hard work, and true commitment a small, dedicated group can achieve great things… and the biggest proof is where Aie Serve stands to day!
Afif Tabsh is Co-founder and voluntary President of Aie Serve. In 2011, he was named one of ten finalists selected for the King Abdullah II Award for Youth Innovation and Achievement.