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Posts Tagged ‘NGO Management’

NGO Leadership & Management Competency Model

February 3, 2016 Leave a comment

Hello my dear reader,

I’ve successfully finished my Masters in Human Resources Management (MHRM) program at AUB. My focus was on Training and Development, thus I developed an NGO Leadership & Management Competency Model. It led to a tentative design of a training program that I will later develop to be offered to NGOs, possibly in partnership with some of the top universities in the region.

I did in-depth literature review on the topic of core competencies for Leadership & Management in NGOs in Lebanon and globally. Following the research, I organized 2 focus groups, bringing in the insights of experienced professionals in NGOs, Training and Development. Based on the findings, I published a survey to further verify the findings and have a wider input from a diverse background of individuals.

This mixed-methods research project resulted in a detailed analysis of competencies and training and development preferences for the target group. Here is a brief report of the findings: NGO Management Leadership Competency Model

Moreover, the above video is a 30min video of the defense I did on the project in front of the jury and here is the link of the article published on the Lebanese Development Network Website: LDN Article.

If you have any suggestions, questions or need any clarifications, don’t hesitate to let me know.

Afif Tabsh

NGO Management Competency Model

June 20, 2015 Leave a comment
NGO Competency Model Process

With the proliferation of NGOs in Lebanon and around the world, there is a growing need to empower their staff and volunteers with the needed skills, knowledge and abilities (KSAs) or what is also known as competencies to do their role properly.

In parallel to that, there are hundreds of thousands of dollars being spent annually on training workshops and courses for NGOs. Yet most of them happen without a structured approach to assess the actual needs and gaps to design the appropriate training/coaching/mentoring programs that best fit their situation.

In this context, I’m proposing a full fledged study that incorporates literature review, focus groups, interviews and surveys to do an in-depth quantitative and qualitative analysis of the necessary competencies for individuals managing NGOs.

The aim is to do this study with a multi-stakeholder approach that involves not just the NGOs but also the donor agencies, training providers and academicians.

As a result of the study, an NGO Management Competency Model will be developed. Based on that competency model, potential capacity building programs (training courses, workshops, mentoring programs and coaching sessions) will be designed to cater to the different needs of organizations and their staff and volunteers.

The above concept is not uncommon in certain industries and professions like Human Resources and Project Management professions, so a similar approach will be adopted for the aforementioned initiative.

Let me know your thoughts on the above and if you feel you’re interested in playing a role in this study.

NGOs 101: Strategic Planning

October 20, 2014 Leave a comment

Strategic Planning“Failing to Plan is Planning to Fail”Alan Lakein

In this context, its crucial for NGO leaders to do Strategic Planning to gear their organization, their efforts and the funding they are receiving towards the best course forward.

So the first question is: What is Strategic Planning?

Strategic planning in a nutshell is envisioning what the future of the organization should look like and drafting the course of action towards it.

Below is a list of simple Q&A that can help you better understand Strategic Planning.

When should an organization do Strategic Planning?

  • When starting up
  • When a new program or initiative is to be launched
  • When the organizational structure is to be changed
  • When there are major changes in the community, thus changing the context of the organization
  • When there are major changes in the Board or Team members
  • Annually

What are the benefits of Strategic Planning?

  • Understand Why the Organization Was Created
  • Set the Vision, Mission and Goals
  • Set Action Plan
  • Ensure Team Buy-In
  • Develop a Sense of Ownership
  • Utilize Organization’s Resources Efficiently & Effectively
  • Develop Metrics to Measure Progress
  • Resolve Key Issues  & Fill Gaps

What are the 2 types of Strategic Planning?

Goals Based

  • Start with future in mind
  • Develop the plan to achieve it
  • Extrovert  Approach

Issue Based

  • Start with current status in mind
  • Identify gaps and issues
  • Develop the plan to overcome them

What is the Strategic Planning Life Cycle?

Goal Based Strategic Planning:

  • Understand the purpose of your organization – Why was it created?
  • Assess the organization’s history – How was it created and what has it achieved so far?
  • Develop/Assess its Vision – How does the future look like?
  • Develop/Asses its Mission – How will it achieve the future?
  • Develop/Asses its Values – How will it achieve the future?
  • Develop/Assess its Goals – Narrowing down the Mission into clear elements
  • Understand the internal factors – Strengths & Weaknesses
  • Understand the external factors – Opportunities & Threats
  • Extract Lessons Learned – What to repeat and what to avoid
  • Develop/Assess the Program/Projects/Tasks/Operations to achieve its Goals – The Action Plan & Tactics

Issue Based Strategic Planning:

  • Understand the internal factors – Strengths & Weaknesses
  • Understand the external factors – Opportunities & Threats
  • Extract Lessons Learned – What to repeat and what to avoid
  • Understand the key issues facing the organization – What is wrong with the organization today?
  • Develop/Assess ways to tackle the above mentioned issues – How are we going to resolve the issues using the SWOT results and Lessons Learned?
  • Develop indicators to check if what you planned to do is being implemented and is getting you where you expect to be – Monitoring & Evaluation of Key Performance Indicators

In my upcoming articles I’ll share with you my recipe of how to assist your organization in drafting it’s Vision, Mission, Goals, Values and then how to use the SWOT Analysis, PESTLE Analysis, Enhance SWOT Analysis, how to set Key Performance Indicators (KPIs) and finally how to Extract Lessons Learned.

Stay tuned for more!

NGOs 101: Field of Work of NGOs

September 26, 2014 3 comments

NGOs 101 Series

Many of those I meet think that NGOs are limited to charity work and philanthropy. Yet throughout my work with NGOs, I’ve realized that they cover almost every aspect of “industries” or “field of work” that many of the Private Sector cover, as well as those of Public Sector and UN agencies.

Here’s a quick overview of the list of “industries” or “fields of work” that NGOs cover:

  1. Advocacy & Awareness
  2. Agriculture
  3. Business & Economic Policy
  4. Child Education
  5. Youth Empowerment
  6. Citizenship
  7. Communication
  8. Conflict Resolution
  9. Peace Building
  10. ICT
  11. Culture & Society
  12. Democracy & Civic Rights
  13. Rural Development
  14. Disability & Handicap
  15. Displaced Population & Refugees
  16. Education
  17. Environment
  18. Family Care
  19. Women’s Rights
  20. Governance
  21. Health
  22. Human Rights
  23. Charity/Philanthropy
  24. Labor
  25. Law & Legal Affairs
  26. Migrant Workers
  27. Relief
  28. Reconstruction
  29. Rehabilitation
  30. Research & Studies
  31. Science
  32. Social Media
  33. Technology
  34. Transparency
  35. Training & Capacity Building

Thus, the next time you hear of someone working in NGO, I kindly ask you not to label them as “Charity Worker” as many NGOs are not limited to charity work.

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