NGO Leadership & Management Competency Model

Hello my dear reader,

I’ve successfully finished my Masters in Human Resources Management (MHRM) program at AUB. My focus was on Training and Development, thus I developed an NGO Leadership & Management Competency Model. It led to a tentative design of a training program that I will later develop to be offered to NGOs, possibly in partnership with some of the top universities in the region.

I did in-depth literature review on the topic of core competencies for Leadership & Management in NGOs in Lebanon and globally. Following the research, I organized 2 focus groups, bringing in the insights of experienced professionals in NGOs, Training and Development. Based on the findings, I published a survey to further verify the findings and have a wider input from a diverse background of individuals.

This mixed-methods research project resulted in a detailed analysis of competencies and training and development preferences for the target group. Here is a brief report of the findings: NGO Management Leadership Competency Model

Moreover, the above video is a 30min video of the defense I did on the project in front of the jury and here is the link of the article published on the Lebanese Development Network Website: LDN Article.

If you have any suggestions, questions or need any clarifications, don’t hesitate to let me know.

Afif Tabsh

Compilation: Management & Personal Development

Personal Development
Personal Development

I was asked by some of my friends to compile related articles together in an accessible way. Thus, I’m posting this as a simple compilation of relevant articles under the theme of “Management & Personal Development”.

Check the links below of the aforementioned articles:

 

I hope you enjoy the articles and feel free to subscribe to my Blog for regular updates.

 

PMI’s International Development CoP Member Spotlight – Afif Tabsh, PMP, CBAP

Dear Friends,

I’m glad to share with you the below interview/article written about me and published in Project Management Institute (PMI’s) International Development Community of Practice. Link to the official article on PMI’s website for PMI Members is here.

Enjoy the below and let me know what you think,

Afif

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International Development CoP Member Spotlight

Afif Tabsh, PMP, CBAP
Consultant & Trainer at CMCS – Cofounder & President at Aie Serve
Lebanon

About Afif
As a management consultant and trainer at CMCS Lebanon I assist corporations and NGOs in Strategic Planning, Process Improvement, Human Capital Management, Project & Program Management and Leadership. 

I’m especially interested in the fields of Youth Empowerment, Diversity & Acceptance, Leadership, NGO & SME Management, Social Entrepreneurship, Coaching & Consultancy, and Training Techniques.

I’ve participated, organized, trained and was a guest speaker in numerous conferences, camps, workshops, conventions and seminars under Aie Serve, PMI, UNDP, UNESCO, Rotary, Youth Economic Forum, AUB Alumni Council, Arab Economic Form, LAU Peace & Justice Institute among others.

What Does International Development Mean to You?
With our growing interconnected world, global diversity is becoming a key topic on discussion panels as people from all walks of life are becoming interconnected with each other, do business together, volunteer for similar causes, even though they might be thousands of miles away.

Thus respecting differences and accepting the other has become a crucial factor of successful projects, programs and organizations at large, worldwide.

What Are You Most Passionate About?
I’m very passionate about professional volunteering, this has been reflected through the NGOs and clubs I have founded and others that I’m engaged in at the Board level.

Who Is Your Hero & Why?
My biggest hero so far has been my father who was able to balance a very busy life as a doctor with his passion for serving the community and promoting active citizenship along with taking care of his family and private life.

What Is One Strategy for Inclusion that You Can Share?
One of my best strategies is believing in the potential of individuals and focusing on respecting the differences, accepting the other and loving them for their humanity. Every person has a lot of potential to give, it’s just a matter of taking your time to understand them and see things from their perspective, know what they are good at and put it to work. When working in teams, it proves to be the best tool to really utilize the full potential of the team, as you don’t point fingers at them or have a prejudgment that they are incapable, but rather start from the preposition that they have the potential and you’re just there to uncover it.

What Exciting Projects, Programs or Portfolios Are Your Working On? 
I’m currently working on 4 very exciting programs in the volunteer youth NGO I’m leading called Aie Serve (www.AieServe.org – http://www.Facebook.com/AieServe). The programs are:

  • Aie Power – Platform for Youth to Transfer Project Ideas into Reality
  • Aie Consult – Incubator & Consultancy Program for Youth Led NGOs
  • Aie Skills – Training Program to Empower Youth with Soft, Life and Managerial skills
  • Aie Clubs – Network of Youth Lead Clubs in Universities and Local Areas that do Community Development, Service and Awareness Activities

What Is Your Favorite Book & Author?
I have 3 favorite books:

  • Who Moved My Cheese
  • The 7 Habits of Highly Effective People
  • Drive: The Surprising Truth About What Motivates Us 

What Have You Done to Change the World? What Will Your Legacy Be?
One of my proudest achievements is Aie Serve, I cannot say enough about it. I co-founded the organization 6 years ago with a group of friends from all walks of life, different countries, different majors, different ethnicity and different interests but with a shared vision: Serving The Community. From there it grew from a group of friends, to a team and an organization.

The true value of Aie Serve is not just what it does, but the fact that it is run completely by volunteers and the way it is managed internally. The core values of the organization drive it, and drive its programs and way of work. Those core values are simple, yet powerful as they make the way to move forward simple and straight forward.

Our values are: Respect, Acceptance & Love. 

Respecting others’ point of views and beliefs no matter what, accepting differences and considering them the seeds of diversity and finally, loving others for who they are, and not for their background, ethnicity, beliefs, colour or economic status.

If You Weren’t In Project Management, What Would You Be Doing?
If I wasn’t in project management I would be in the field of talent or human capital management. I believe working with, developing, empowering, and supporting people is absolutely crucial for everything we do in this world. Human potential is infinite, thus those who know how to tap into it, grow it and sustain it, will lead success.

Project Management for NGOs: Lecture Given to PMI Lebanon Chapter

Last month I’ve given a lecture/session titled “Project Management for NGOs” to the PMI Lebanon Chapter as part of their monthly lectures.

In this context, I thought of sharing it with you. So below you’ll find the session description, learning outcomes and the link to download the presentation for your own knowledge and entertainment…. let me know what you think! 🙂

Session Description/Summary:

The world today has hundreds of thousands of active NGOs majority of which are project and program based and depend on ongoing grants and funding to secure resources for their projects. With grants and funding summing up to hundreds of millions of dollars annually, the amounts being lost on failed projects, unmet objectives and re-work is counting up to tens of millions of dollars.

Many leaders of NGOs consider this as a reasonable and un-escapable price to pay due to the fact that it is hard to recruit enough qualified project and program managers in the NGO field due to the short period of engagement, low wages with respect to private sector and lack of well identified project management training, tools and techniques.

With thousands of program managers, program coordinators, project managers, project coordinators, assistant program and project managers and so on and so forth, there is a huge gap to be filled for both the organizations and the individuals working in them.

What many don’t realize is that PMP standard can apply to NGOs by simply matching many of the terminology that is used by PMP with those present in NGOs. This lecture will help you understand how.

Lecture Learning Objectives:

  • Understand and Define an NGO
  • Identify the Numerous Types and Fields of Work of NGOs
  • Understand the NGO Project Life Cycle in Most NGOs
  • Map NGO Project Related Terminology with PMI’s Terminology

Link to Presentation in PDF: PMI Leb Chapter – PM for NGOs Presentation by Afif Tabsh – April 2012

Other Posts Worth Reading:

Lessons Learned from Working in IT

In the following article I will try to extract the most notable lessons learned from my experience in the IT field for the past few years.

A quick overview for my dear readers who don’t know my background, I studied Computer Science(CMPS) at the American University of Beirut(AUB) while working at the Computing and Networking Services (CNS) on campus. Following my graduation I worked in IT development at a banking/financial institution while doing some free lance web-development and IT related consultancies.

Overall, I had my share of working on both hardware and software…and the lessons learned all fit in together and I will be pinpointing them as briefly as possible  in the below lines:

  • No problem is too complex. The key to success in this is to decompose the complexity of the issue into smaller manageable parts. Afterwards one only needs to resolve a group of simpler issues that fit in together.
  • Automation is the key to ongoing growth and sustainability of many companies. This is due to the fact that any requested behavior can be mimicked and coded accordingly, with as many exceptions as needed, replacing the need for human interaction with machines.
  • Technology is advancing faster than we expect. The rate at which technology is evolving allows for sophisticated solutions to be designed and implemented with growing speed and ease. What was nearly impossible 10 years ago can be developed in a week today.
  • IT team leaders can make or break the company. One of the keys for successful IT teams is a team leader who knows how to leverage the expertise of the team, provide enough autonomy while still closely overseeing the work.
  • Programming in multiple languages is becoming a must. Knowing one programming language …in our times…is no longer enough to keep with the pace of advancement and to develop the solutions the best fit the needs.
  • GUI is king. Graphical user interface and packaging became as important as the actual functionality of the solutions requested as users demand the simplest and most intuitive tools they can have. People want eye-candy with minimal intellectual effort to use the applications.

In this context, and after checking the above with some of my friends and colleagues, the same lessons apply in most fields and I will definitely be taking those lessons with me in my consultancy and management work from now on.

I hope they help you in one way or another in your career…and I’m open for your comments and suggestions as always. 🙂

My Addiction: Volunteerism


Day in day out I find myself more and more indulged in volunteer work. For years now I’ve volunteered in numerous organizations, clubs, campaigns and on some personal initiatives. Yet I wonder sometimes: What makes me volunteer? What makes so many people around me volunteer as well? And how come so many others don’t even find sense and logic in why we volunteer…

At 12 years old, I started my first volunteering role in a student based organization at my school called “Student Life Organization” (SLO). I took the first step in my life-long volunteering journey but never knew that it will a life changing experience back then.

During my school years, I took several roles in the “SLO”, joined clubs and a varsity team…but I never really thought I will go this far from university and on.

University too was full of “extra curricular activities” and so I joined clubs, committees, groups, organizations and didn’t stop there…I launched even more clubs and organizations myself…and I still serve in them day after day.

Some ask me why do I put so much time and effort? How come I don’t get bored of all those meetings, activities, workshops and projects? How come all those trainings and activities are for free and we even all pay to do them?

My answer is simple, it’s an addiction. It’s both a hobby and a conviction.

Moreover I believe it abides by Newton’s Laws of Motion (I know it isn’t meant for humans but humor me here). According to Newton’s First Law of Motion, an object at rest tends to stay at rest. Without force acting on an object, nothing will change. So if I may compare, a person at rest tends to stay at rest so we could say that all people need then is a little push, some “force”, to get them going. And once in motion, people tend to stay in motion.

That is exactly why I constantly try to motivate or “push” people to volunteer, to do something, to join me or others in some organization/activity/campaign. You never know when this small thing you volunteer in becomes a life changing experience.

The beauty of it is that unlike regular work or chores, it’s not tiring but rather refreshing and invigorating. It fills you up with so much happiness and energy to know that you have helped someone, served your community or saved something in the environment. For me it has been the sole source of optimism and motivation to do everything else in my life.

If so many millions around the world volunteer everyday …and they keep doing it..then there should be something to it.

On a final note, I believe if you haven’t volunteered in something yet..take the first step and do something and do it now! 😀

Aie Serve: Uniting Youth Through Service

Aie Serve Logo

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The bellow article is featured on Youth Action Net Website
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What began in Tunisia in December 2010 led to the mass demonstrations in Egypt starting on January 25, and now the rest of the Arab world is following. Lebanon is no exception. On February 27th, many Lebanese youth activists gathered for a demonstration against the sectarian system in Lebanon, demanding changes in both the constitution and the way daily governmental business is carried out.

This rising consciousness and refusal to succumb to the status quo is rooted in the same spirit that prompted myself and a group of friends to launch Aie Serve four years ago. Instead of staying silent, we decided to take positive action.  Aie Serve is a youth-based, youth-managed, and youth-funded organization dedicated to promoting a culture of volunteerism in Lebanon. Translated from Japanese, aie (pronounced “I”) means love.

The idea for Aie Serve came during the aftermath of the 2006 July War on Lebanon and resulted from the sharp polarization of Lebanese youth along sectarian, political, and religious lines. We started brainstorming ways of tackling this issue and agreed that three basic values were missing in Lebanon: Love, Tolerance, and Respect. We espouse love for others based on who they are and not which political background or sect they are from, while promoting tolerance and respect of others’ point of views and beliefs.

Over time, we started gathering more ideas and people, organizing ourselves while focusing on serving our community and society at-large. Aie Serve evolved from a group of friends, to a group of community-service minded youth, to a team and an organization. Examples of Aie Serve volunteer activities include book and clothing donation drives, reforestation and recycling projects, and assistance to orphans and the elderly.

In the last four years, we’ve experienced exceptional growth in the number of projects we do, our members, and our outreach. The impact we see on the ground is both fulfilling and inspirational. We find volunteerism is now contagious wherever we go. What’s more – in keeping with our mission – we find that caring for others is a universal value that brings people together and bridges divides.

Those around me know quite well that I am an optimist and a hard worker and so I believe that with a vision, hard work, and true commitment a small, dedicated group can achieve great things… and the biggest proof is where Aie Serve stands to day!

Afif Tabsh is Co-founder and voluntary President of Aie Serve. In 2011, he was named one of ten finalists selected for the King Abdullah II Award for Youth Innovation and Achievement.