Growth & Expansion: A Year in Review & A Year Ahead! 

Dear Friends & Colleagues,

I hope 2023 is treating you well and that it brings you a lot of health, wealth, and happiness! 😀

2022, just like its predecessors, has brought with it a plethora of challenges and hits on all of us. Challenges like changes in market needs, pricing schizophrenia, logistics limitations, fluctuating global situation, and last but not least, for me, a great loss on the personal level, have made this year a tough one to handle, to say the least. Nevertheless, at times pushing against the current, and other times riding it, alongside amazing, family, friends, partners and team members, has made it an outstanding year in terms of growth and expansion and the plans ahead are even more ambitious, so I would like to share with you some updates from my end on RPS MENA, JPC Ltd, RainMakers, and the Youssef Tabsh Foundation among other things I’m currently part of.

I have a lot to say to be honest, but I will try to keep it brief, insightful, and hopefully inspire you to be optimistic and to think of growth despite everything going on in the local, regional, and global arena.

Growth and success from my perspective are not accidental but intentional. They are a deliberate effort being put day-in and day-out by all those involved. Everyone ought to be doing all they can to keep on learning, testing things, trying new ideas, being hopeful in times of despair, daring to dream of things that do not exist yet, planning for 5 and 10 years ahead when we sometimes feel we can not anticipate what is going to happen next month, and yet putting everything we have into action to make things work. Do they always work? Definitely not always from the first time! We do mistakes; we might feel we’re failing or that things are not going as planned, but building feedback loops, rapidly adapting, and pushing forward is definitely bound to make things work in the end in the given context and resources.

Here are some highlights from my end for 2022.

RPS MENA

As many of you already know, it has already been 5 years since RPS MENA, a research, consulting, and training firm headquartered in Beirut, was founded by my sister Ghina and myself and expanded to another office in Istanbul over a year ago. Over the past 5 years, we have been primarily focused on serving the development sector (NGOs, INGOs, UN, WorldBank, IFC, CSOs, Networks, Coalitions..), though we have had a fair share of private sector clients across industries and partnered/supported service providers and other organizations that work with them.

In 2022 we are glad to say that we’ve had yet another record-breaking year with more projects, more consultants engaged, more clients served, more consulting days put, more training days delivered, and more research projects implemented than any of the previous years. With that, we’ve expanded our team with 2 new team members and many more consultants and experts that we work with on a project basis, and we are now serving more countries than ever before, including Iraq, UAE, KSA, and Turkey.

Despite all the economic, social, and financial challenges impacting Lebanon, Turkey, and the region, we have invested in our steady growth, building internal infrastructure and proper systems, and most importantly in having on board the right team members and partners that we can build with and grow with for many years to come.

Feel free to check out our RPS MENA Corporate Overview for 2023

Websitewww.rpsmena.com

Just Peace Consulting Ltd (JPC Ltd)

JPC Ltd is a peace-building and conflict transformation firm established in late 2022 in Cyprus by Jean-Paul and me, to serve the EMEA region. Though it was established just a few months ago, we have already attracted a considerable amount of talent to join our Talent Roster, we have applied to several new projects, met with potential clients, recruited a new team member to help us in Coordinating Projects, and we believe 2023 is going to be an eventful and exciting year.

As part of our knowledge-sharing ethos, we are organizing a free webinar, on February February 7, at 6:30 pm Beirut time, titled “Transforming Conflict: A Systemic Approach”. We would love it if you join us and if you know others who might be interested in the field of Peace Building, Conflict Analysis, Conflict Transformation, and the like, then this is definitely for them. 

Webinar Registration LinkTransformative Conflict Webinar Registration

You can learn more about JPC Ltd via our JPC Ltd Corporate Overview for 2023

Websitewww.justpeaceconsulting.com

Rain Makers

Rain Makers supports organizations (NGOs and others) to improve their opportunity identification, donor mapping, proposal success rates, and developing fundraising strategies and partnership-building capabilities with a participatory approach. 

It is legally incorporated late 2022 in Istanbul, Turkey, serving all EMEA region, and is the brainchild of my friend Antoun Andrea and I, as a spin-off of services we used to offer separately through our different vehicles. Thus we decided to join forces, synergize and build something that can positively impact so many lives by helping organizations identify more grants, tenders, bids, and funding opportunities while we can also support them in developing those proposals to help them grow.

We did a soft launch in the last two months and are happy to say that we already got more than a handful of clients and partners that we are serving and the list is growing steadily.

If you are interested to know more, and see how we can help you fundraise, identify more opportunities, write better proposals, map donors and the like…then  I invite you to register for our official Launching Webinar, taking place on February 15 at 11:00 am Beirut Time.

Webinar Link: Rain Makers Launching Event Registration Form

Websitewww.rainmakersemea.com

Youssef Tabsh Foundation

Last but not least, it has been a year since my father, Dr. Youssef Tabsh, passed away, and thus a year since we established the Youssef Tabsh Foundation. The Foundation focuses mostly on the causes that he used to be a passionate advocate and supporter of including Social Justice, Medical & Health Services Accessibility to All, and Pan-Arab Collaboration in education, culture, business, and economy among other avenues.

Accordingly, throughout the first year of its establishment, we focused on building its internal policies, procedures, governance, volunteer manuals, developing a way forward, strategy, and some high-level initiatives. In parallel to that, we kept his legacy of philanthropic giving under the three pillars mentioned above to various individuals, families, and organizations in need.

This year, we launched the Youssef Tabsh Foundation Financial Sustainability & Fundraising Support program for Medical & Health NGOs targeting 20 NGOs in the Arab nation. We received a considerably bigger number of applications than we expected and thus ended up expanding our program to cater to 38 organizations, almost doubling our target from the kick-start.

The aim of the program is to empower those NGOs on the best practices in Fundraising, Proposal Writing, and Opportunity Identification and coach them to develop their fundraising strategies to become more financially sustainable. Our belief is that it is better to teach others how to fish, than to give them a fish, and thus helping those NGOs develop the needed capacities or enhance their existing capacities in one way or another, would make a substantially bigger impact than any monetary donation we can offer as a foundation.

The program kicked off in January and will continue till end of April 2023. 

To learn more about the foundation, you can check its website, and you can also connect to our social media pages where we will be posting more about the NGOs we’re supporting and announcing new programs and initiatives throughout the year.

Websitewww.yousseftabshfoundation.org

Other Random Stuff

Since my brain cannot rest and there is always something I want to learn, things I still want to do, I’ll share a few thoughts about things I’m working on, or others that are to be launched/announced in due time.

Publishing my first book: A friend of mine, and I are currently co-authoring a book which I’m very excited about, and planning to base several educational, coaching, and support programs on it. The full announcement and details will follow in due time.

WAAAUB Turkey Chapter: As some might know, I’ve relocated to Istanbul almost 1.5 years ago with my family, and since then I helped establish the AUB’s Alumni Chapter in Turkey that I currently serve as VP. Since then, I’m happy to say that we have been quite active with events, both online and face-to-face, and now the community has grown to more than 60 members in just a year. It’s always good to connect with Alumni from our Alma Mater and hoping 2023 will be even business, more active and more engaging to all involved.. 

Training, Job Opportunities & Scholarships: For those who have known me since my days in Aie Serve, Global Shapers and other youth-led NGos, I constantly try to share opportunities for free or paid training opportunities, new job opportunities, and scholarships whenever I find them. I see the offers and demand are increasing and happy to say that through Whatsap Communities, we are able to do that at a scale and ease we could never have thought of before. Communities are growing in the thousands and opportunities are plenty. Mostly Lebanon-specific, which is much needed. So for those interested in sharing opportunities, or to receive, drop me a message to add you to the appropriate Whatsapp Community or direct you to the different Social Media Pages/groups. Just be specific about what you have in mind.

Wrapping it Up

With all the above, I cannot be thankful enough for God’s innumerable gifts and for everyone who has contributed to the success of any of the above, whether through direct or indirect involvement.

I feel blessed every day working and collaborating with individuals that are profoundly good-willed, ethical, and professional. All in all, it makes working enjoyable and smooth, and with a high level of trust that together, we can achieve great things.

As a way of giving back, if you have ideas about something you want to implement, a new project, new business, or new initiative and you do not know how to start or want to discuss it with someone, I’d be happy to support you. Drop me a message and we’ll agree on a common time to do a quick Zoom call to help you out.

2023… here we come! 😀

Afif 

Your Hyper-Active Optimistic Friend!

Reflections on Being 30

30 years.jpg

Dear Reader,

It’s been a while since I wrote blog post, but I’m taking the occasion of recently turning 30 to reflect on what it means to me, where I stand in life now and my perspective on what is yet to come in the future.

To start, I’m glad to say it’s been hectic, rewarding, challenging, stressful at times but most importantly an enjoyable journey. Looking back at the last 10 years, I feel blessed to have been faced with many challenges, phases of life, career changes, love life changes, and I even lived abroad for a short while.

In the past 10 years, I’ve changed 4 jobs and had a complete career shift from IT into Management Consulting. In that period I’ve also earned 6 international certifications and a masters degree. I’ve establish multiple NGOs, elected to the Board in some, advised numerous others, trained more than a 1,000 youth and professionals alike, travelled to numerous countries, met some of the most inspiring people but most importantly married the love of my life and got a beautiful baby boy.

Now that I’m 30, I feel I’m at the nexus of life where I’m definitely more mature, experienced and knowledgeable than any of my previous years, but I’m also less interested in many things, less eager about proving myself here or there, less enticed by new adventures and definitely less willing to take risks.

Overall I feel more rooted in who I became, my family, my country, my friends, my network, my comfort zone in general. Yet 2 things I can’t seem to quench, my curiosity and my ambitions. I constantly feel restless to learn more and achieve more things in my life. In every avenue I take whether it being professional life, academic knowledge, volunteer work or personal/social life… I constantly am on the lookout for what is yet to come, what is next, what the future will bring.

This restlessness is sometimes a much needed fuel that keeps me going, to aspire for more impact and growth, to do more and learn more. Yet at times it somehow feels like a burning desire to take some unwarranted risks, to dedicate more time and effort in things that might not necessarily be in line with what is best at the moment, to dream of things that are not yet attainable nor practical.

One thing I know for sure is that my brain never stops pondering about the possibilities that lay ahead, the “what ifs”, the different ways I can be spending my time and effort. Sometimes I get that urge to just quit my job and break free from the never ending rat race and go freelance, do what I am passionate about, explore different options, establish some social enterprise or simply just hustle my way through life. Sometimes I feel like I want to take a whole quarter of un-paid leave and just spend time with my wife and baby, do some volunteer work, travel around different countries, experience new things that I have been wandering about.

Then reality check comes in and reminds me of all the pros and cons. It reminds me about the lifestyle I’ve put my self and my family in, about the responsibilities of being a husband and a father, about the potential of not being able to provide to my family the basic needs if things go south.  The debate goes on for a while in my head, and usually this happens late at night while gazing out from my balcony to the view of the city, the sea and nature. I realize that the 3 of them are co-existing, balanced somehow, even though some take a toll on the other, but they co-exist and have found their equilibrium (though they are ever changing, they still stabilize somehow). So I remind myself of all that I’m doing lately, from work to volunteering to quality time with family and friends. It gets me to realize that the sea ought not take over the city and nature, nor the city to overtake the others, and balance is the key to sustainability. So I calm myself down and hold my horses from going irrational.

30 is an interesting age, a time in life where one is equipped to do much more than before, but also has many more guidelines and responsibilities. It’s exciting and calming at the same time. It allows me to reflect on the many things that have passed and been achieved, and the many more things that are yet to be done. It reminds me that 3 decades have passed, and God willing, I’d have many more yet to come, so there is still time to do a lot. It gives me the realization that the world doesn’t move as fast as I hope it would, things don’t change as rapidly as I’d like, achievements don’t come by as frequently as I desire, nevertheless there is time and patience is a virtue.

For now, I’m going to take it easy and enjoy the 30s, keep on dreaming and aspiring, keep on pushing for more and learning more while still ensuring that I’m well rooted and grounded, lest I leap into the realm of the unknown.

Unsung Hero – Youssef Aziz

It’s been quite a long time since I wrote any posts on my blog, but there are certain things that can’t be kept silent for too long. This is a message of gratitude to an unsung hero.

369751_529295847_1488966648_n_400x400I’d like you to meet Youssef Aziz,
a dear friend of mine, an activist, an a true unsung hero in several NGOs I’m engaged with.

This gentleman works behind the scenes, does double the effort than most, has the kindest of hearts and a brilliance that is rare to find.

Topping all of that, he is down to earth and a true believer in the values of the organizations he joins/founds/advises.

What triggered my post is the fact that this week…one of the dear NGOs to his heart, and mine, has been officially shut down. It wasn’t shut down by force or by external factors but by an unanimous Board decision, including Mr. Aziz. The choice was tough for all of us, but I know for a fact that it is by far the toughest on him than any of us.

In spite of all that, he’s been orchestrating the process, handing all the necessary documents and coordination to ensure a smooth and successful transitioning for the status of the organization.

But his efforts, input and value is not just about this NGO, but rather for the past 9 years I’ve known him in, he’s been the most trustworthy, consistent and resourceful individual in my volunteering experience.

So to you Youssef I want to say, your work shows when the organizations you’re involved in succeeds in whatever decisions it takes. To you I say, and bluntly, if it wasn’t for you, at least 4 NGOs that you and I know of/volunteer with/advised, wouldn’t have succeeded or existed. So what you’ve done, is setup the infrastructure for those NGOs to be built on, serve others and grow.

On my behalf, and undoubtedly on the behalf of many others, I say thank you for who you are, what you’ve done and what you continue to do day in day out.

 

NGO Competency Model Process

NGO Management Competency Model

NGO Competency Model Process

With the proliferation of NGOs in Lebanon and around the world, there is a growing need to empower their staff and volunteers with the needed skills, knowledge and abilities (KSAs) or what is also known as competencies to do their role properly.

In parallel to that, there are hundreds of thousands of dollars being spent annually on training workshops and courses for NGOs. Yet most of them happen without a structured approach to assess the actual needs and gaps to design the appropriate training/coaching/mentoring programs that best fit their situation.

In this context, I’m proposing a full fledged study that incorporates literature review, focus groups, interviews and surveys to do an in-depth quantitative and qualitative analysis of the necessary competencies for individuals managing NGOs.

The aim is to do this study with a multi-stakeholder approach that involves not just the NGOs but also the donor agencies, training providers and academicians.

As a result of the study, an NGO Management Competency Model will be developed. Based on that competency model, potential capacity building programs (training courses, workshops, mentoring programs and coaching sessions) will be designed to cater to the different needs of organizations and their staff and volunteers.

The above concept is not uncommon in certain industries and professions like Human Resources and Project Management professions, so a similar approach will be adopted for the aforementioned initiative.

Let me know your thoughts on the above and if you feel you’re interested in playing a role in this study.

NGOs 101: Categories of NGOs

NGOs 101 Series

Considering that NGOs target various geographic scopes, they can be categories accordingly. Below is a breakdown of their categories:

Community Group: Family Associations, Village Cultural Clubs.

Local NGO (LNGO): Aie Serve, Sesobel, Greenline, Ayadina, Beeatoona, Ibtissama.

Regional NGO  (RNGO): MENA Entrepreneurs Summit, Anna Lindh Foundation(EuroMed), African Aid Network, European Youth Federation.

National NGO (NNGO): MentorArabia, Injaz, Safar Fund, USA Red Cross.

International NGO (INGO): PMI, World Vision, Red Cross, Rotary, Greenpeace, Save the Children, Oxfam.

It’s important to clarify here that the following International Organizations (IOs) are NOT considered NGOs: UNDP, ESCWA, UNESCO, ILO, OPEC, FAO, Arab League..etc.

Let me know how that sounds.

NGOs 101: What are NGOs?

NGOs 101 Series

Many times I get asked: What are NGOs? The answer is usually a bit more complex than you’d expect.

But before going into my own definition, let me share with you some definitions by some renowned sources. So here they are:

  • “A non-governmental organization (NGO) is a legally constituted organization created by natural or legal persons that operates independently from any government.”- www.UN.org
  • “A non-governmental organization (NGO) is any non-profit, voluntary citizens’ group which is organized on a local, national or international level.” –  www.NGO.org
  • “A nongovernment organization is an association which is based on the common interests of its members, individuals, or institutions has no governmental status or function, and is not created by a government, nor is its agenda set or implemented by a government.” – www.SIL.org
  • “Private organizations that pursue activities to relieve suffering, promote the interests of the poor, protect the environment, provide basic social services, or undertake community development” – www.WorldBank.org

 

Now the problem is, none of the above is complete or accurate, here is why:

  • The UN definition misses out that such organizations should have a cause for the benefit of the community and that they should be not for profit. According to UN definition, most private sector companies would fall under the category of “NGOs”, which is obviously incorrect.
  • The NGO.org definition misses out that they should not be initiated, managed or has members of NGO bodies. Moreover, it limits the to “voluntary” work, while in reality there are thousands of NGOs that have paid staff.
  • The SIL.org definition also misses out on the not for profit part, thus once again being an inadequate definition.
  • The World Bank definition misses out on many factors. Their definition misses out on the fact that should not be initiated, managed or has members of NGOs, nor that they should be not for profit. Just to name a few that is.

 

In this context, after further research, discussions and meetings with stakeholders from NGOs, I’ve managed to identify the components that one can use as a checklist to check if the organization in study is an NGO or not. Here are the components or attributes if you’d like to call them so:

  • Is a legal entity founded by natural or legal persons.
  • Not initiated nor managed by any government.
  • Doesn’t accept membership of governmental bodies.
  • Works to fulfill community needs rather than profit, i.e. not for profit.
  • Can be based on voluntary work, paid staff or both.

 

Using the above, I can assure you that you’d be able to clearly identify what is an NGO and what is not. You can put them in a definition as follows:

“An NGO is a legal entity founded by natural or legal persons that is not initiated nor managed by any government nor does it accept membership of governmental bodies. An NGO works to fulfill community needs rather than profit, i.e. not profit, and it can be based on voluntary work, paid staff or both.”

Thus, the following organizations are not, and should not, be considered as NGOs or labeled as such: UNDP, ESCWA, UNESCO, ILO, OPEC, FAO, Arab League.

I hope that clarifies the issue for you and I look forward to hear your feedback on the definition.

From 2013 to 2014: Reflections & Projections

2013 2014Now that we’ve embarked on 2014, and after spending some time reflecting on how everything went in 2013 in my life, I’d like to share some of the milestones and things that were important to me in 2013 and some of those that I have planned for 2014.

Over the years, I’ve learned that when we share and write what we have achieved, we value it more, and when we do the same for what we dream and plan of, we somehow become more psychologically motivated and committed to achieve it. So I do recommend you share the same, whether here as a comment on this blog posts or with your network somehow.

 

So here it goes:

 

2013

 

Personal:

·       Read A Lot: Just a quick estimate, I read around 3 articles daily on topics of interest, each ranging from 1 to 5 pages. So if I take an average, I read about 1,000+ different topics in 2013 alone.

·       Learned to Let Go: For someone like me who likes to stay on top of things and feeling in-control, it was a tough journey. But nevertheless, I did manage to let go of some personal relations, roles in NGOs and the actual need to be in-control of so many things.

·       Spent More Quality Time: Yes, this was a key goal for me to have a more balanced life in 2013, and I am glad to say I truly value the quality time I spent with family, friends and loved ones.

·       Traveled to New Places: In 2013 alone, I traveled to new cities I never visited before and are London, Oxford, Cappadocia, Mersin, Khartoum and Dubai.

·       Slept More Daily: As of early December, I managed to sustain a 6~8 hour sleep per day (up from just 3~4 hours previously).

 

Career:

·       Got Promoted: Through my work at CMCS Lebanon, I got promoted to the position of Deputy Operations Manager and will be starting my new role as of January 2014.

·       Coordinated A New Program at AUB-CEC: Also through CMCS Lebanon and in collaboration with AUB CEC, I’m proud to say I played a key role in launching and coordinating the Region’s 1st Project Management Postgraduate Diploma. But to be honest, team work is everything, and the team I work with at CMCS and AUB are the ones who truly made it all happen.

·       Trained A Lot: Throughout 2013 I gave more than 10 training courses at AUB and others, while I’ve also introduced a new certificate based training course about Business Analysis called Certified Business Analysis Professional (CBAP) which I’m also the only certified professional in Lebanon till now.

 

NGOS & Volunteer Work:

·       Transitioned Out of Aie Serve: For 7 years, I served as a co-founder and president of Aie Serve and it was about time to let a new leadership come in place and shine. So I’m proud to say that we successfully did an elections where a whole new Board was elected and I transitioned to become one of the organization’s Advisors.

·       Revived Global Shapers Beirut Hub: In December, leaders of the Global Shapers Community from the World Economic Forum visited Beirut, and with their support and some Shapers in Beirut, I’m glad to say that I’m playing a role in reviving the previously dormant Beirut Hub. Thus 6 new Global Shapers were recruited in December.

·       Launched A Youth Project at PMI Lebanon Chapter: With the support of my fellow PMI Lebanon Chapter Board, we’re launching a new Project Management for Youth Initiative in collaboration with PMI- Educational Foundation.

·       Partnered with CSR AL Ahli: Another highlight for me is making a partnership between Aie Serve and CSR Al Ahli Group to provide Mentors for CSR in Action program to give Social Innovators who are working on serving the community the needed support to succeed.

·       Coached, Mentored & Trained Youth: Throughout the year, I realized I enjoy and become full of energy when I am training or coaching or mentoring youth, and thus I spent hours and days with 10s of them in training workshops, meetings, sessions and retreats.

 

 

2014

 

Personal:

·       Take Care of My Body: A healthy mind is in a healthy body they say, thus I’ll be focusing taking better care of my own body whether through sports, a healthier diet or just simply less stressful schedule.

·       Sustain Balance: Keep on the sleeping habits, take more vacations and continue spending quality time in abundance.

·       Keep Reading: With my current reading habits I guess I’m on the right track.

 

Career:

·       Excel At Managing Operations: Now that my new role involves working in Operations Management, I’ll be going the extra mile to learn more about it and excel at it.

·       Expand Training Regionally: Now that CMCS has some stellar training courses and workshops, it’s prime time to take them regionally in 2014.

 

Academic:

·       Start My Masters: I’ve got my eye on 2 Master Programs, and will be registering in one of them before the end of year if God wills. Eventually, it’s about time I proceed my academic growth after acquiring 3 professional certificates in the past 3 years which are PMP, CBAP and GPM-b.

 

NGOs & Volunteer Work:

·       Support Aie Serve’s Growth & Sustainability: With a new Board in place and a Strategic Planning Retreat scheduled early January, I’ll be doing all I can to ensure the new Board and all Aie Servians continue their work properly, grow and enjoy the journey.

·       Grow Global Shapers Beirut Hub: Now that we have a bigger team, January will be the month when the Hub will do their first event.

·       Transition Out of More NGOs: New challenges arise every now and then and in 2014, I’ll make sure to take on some of those, but to do that, I’ll need to drop of some of the current load. In this context, I’ll be transitioning out of my role in PMI Lebanon Chapter and Alumni UNESCO Club.

·       Building A Regional Network for Rule of Law: Through being a John Smith Trust Fellow, I’ll be working with other fellows all around the region from Lebanon, Iraq, Jordan, Oman, and Bahrain, to build and  institutionalize a network of chapters in each country to promote and work on rule of law.

 

 

That is about it for the time being, and I hope you enjoyed it and perhaps got inspired by a few things here and there.

 

I’d really like to get to know your reflections on 2013 and your plans for 2014! 🙂

Volunteering: How It Changed My Life!

volunteer

Believe it or not, volunteer work changed my life. The first time I volunteered I was 11 years old! Yes that young. In fact I’m glad my school (ISC) had something called Student Life Organization (SLO) which engages students in their school life to run this student led organization that acts something like a Student Affairs in a typical school.

Starting at that young age helped me overcome some personal weak points, from shyness to knowing how to interact and deal with people and responsibilities. Yet the seed it planted in me…didn’t stop there, it grew multiple folds to flourish in my university life and beyond.

From the first year of university, I just had that drive to give back to community, to serve, to grow, to meet people and so I ended up joining student societies and clubs at my university (AUB) as well as cofounding an NGO called Aie Serve among my involvement with many others that I am still involved in till this day whether as founder or Board Member or Advisor or simply as a member.

So here are some of the things I believe volunteer work gave me:

  • Opened my mind to new ways of thinking about life.
  • Gave me a purpose beyond my own self and my day to day life.
  • Got me to meet the most inspiring people I would have never dreamed of knowing.
  • Made me more friends that I could have possibly done in 50 years.
  • Gave me life changing experiences and challenges that made me mature way faster than many of my colleagues and friends that were not involved in volunteer work.
  • Made me feel proud about the achievements I was able to accomplish with the teams I worked with to make Lebanon a better place to live in. From improving the life of underserved children to giving back to nature through tree planting and beach cleanups to mentoring youth to training and sharing knowledge with aspiring young leaders to many many maaany more.
  • Gave me opportunities to learn how to manage projects, lead teams, do strategic planning, explore my training skills, brainstorm for ideas that will make the world a better place…just to mention a few.
  • Lead me to having a career in consultancy and training that I wouldn’t have if I didn’t do all the volunteer work I did, simply because a typical university life and a 8-5 job wouldn’t have given me half as much opportunities to learn, grow and meet new people.

So my recommendation to you, no matter how old you are or what your social/economic/academic/marital status is, if you’re not engaged in some volunteer work already, then get to it! You can never do too much volunteer work, the more the merrier, and trust me it just gets better with time, just make sure you join the organizations or causes that you feel passionate about or at least interested in, the rest will follow!

Other interesting posts:

PMI’s International Development CoP Member Spotlight – Afif Tabsh, PMP, CBAP

Dear Friends,

I’m glad to share with you the below interview/article written about me and published in Project Management Institute (PMI’s) International Development Community of Practice. Link to the official article on PMI’s website for PMI Members is here.

Enjoy the below and let me know what you think,

Afif

———————————————————————————————————-

International Development CoP Member Spotlight

Afif Tabsh, PMP, CBAP
Consultant & Trainer at CMCS – Cofounder & President at Aie Serve
Lebanon

About Afif
As a management consultant and trainer at CMCS Lebanon I assist corporations and NGOs in Strategic Planning, Process Improvement, Human Capital Management, Project & Program Management and Leadership. 

I’m especially interested in the fields of Youth Empowerment, Diversity & Acceptance, Leadership, NGO & SME Management, Social Entrepreneurship, Coaching & Consultancy, and Training Techniques.

I’ve participated, organized, trained and was a guest speaker in numerous conferences, camps, workshops, conventions and seminars under Aie Serve, PMI, UNDP, UNESCO, Rotary, Youth Economic Forum, AUB Alumni Council, Arab Economic Form, LAU Peace & Justice Institute among others.

What Does International Development Mean to You?
With our growing interconnected world, global diversity is becoming a key topic on discussion panels as people from all walks of life are becoming interconnected with each other, do business together, volunteer for similar causes, even though they might be thousands of miles away.

Thus respecting differences and accepting the other has become a crucial factor of successful projects, programs and organizations at large, worldwide.

What Are You Most Passionate About?
I’m very passionate about professional volunteering, this has been reflected through the NGOs and clubs I have founded and others that I’m engaged in at the Board level.

Who Is Your Hero & Why?
My biggest hero so far has been my father who was able to balance a very busy life as a doctor with his passion for serving the community and promoting active citizenship along with taking care of his family and private life.

What Is One Strategy for Inclusion that You Can Share?
One of my best strategies is believing in the potential of individuals and focusing on respecting the differences, accepting the other and loving them for their humanity. Every person has a lot of potential to give, it’s just a matter of taking your time to understand them and see things from their perspective, know what they are good at and put it to work. When working in teams, it proves to be the best tool to really utilize the full potential of the team, as you don’t point fingers at them or have a prejudgment that they are incapable, but rather start from the preposition that they have the potential and you’re just there to uncover it.

What Exciting Projects, Programs or Portfolios Are Your Working On? 
I’m currently working on 4 very exciting programs in the volunteer youth NGO I’m leading called Aie Serve (www.AieServe.org – http://www.Facebook.com/AieServe). The programs are:

  • Aie Power – Platform for Youth to Transfer Project Ideas into Reality
  • Aie Consult – Incubator & Consultancy Program for Youth Led NGOs
  • Aie Skills – Training Program to Empower Youth with Soft, Life and Managerial skills
  • Aie Clubs – Network of Youth Lead Clubs in Universities and Local Areas that do Community Development, Service and Awareness Activities

What Is Your Favorite Book & Author?
I have 3 favorite books:

  • Who Moved My Cheese
  • The 7 Habits of Highly Effective People
  • Drive: The Surprising Truth About What Motivates Us 

What Have You Done to Change the World? What Will Your Legacy Be?
One of my proudest achievements is Aie Serve, I cannot say enough about it. I co-founded the organization 6 years ago with a group of friends from all walks of life, different countries, different majors, different ethnicity and different interests but with a shared vision: Serving The Community. From there it grew from a group of friends, to a team and an organization.

The true value of Aie Serve is not just what it does, but the fact that it is run completely by volunteers and the way it is managed internally. The core values of the organization drive it, and drive its programs and way of work. Those core values are simple, yet powerful as they make the way to move forward simple and straight forward.

Our values are: Respect, Acceptance & Love. 

Respecting others’ point of views and beliefs no matter what, accepting differences and considering them the seeds of diversity and finally, loving others for who they are, and not for their background, ethnicity, beliefs, colour or economic status.

If You Weren’t In Project Management, What Would You Be Doing?
If I wasn’t in project management I would be in the field of talent or human capital management. I believe working with, developing, empowering, and supporting people is absolutely crucial for everything we do in this world. Human potential is infinite, thus those who know how to tap into it, grow it and sustain it, will lead success.

Guest Writer: “Effective Communication: Guidelines & Tips” by Dania Dbaibo Darwish

Dear Reader,

As posted earlier, I’m hosting exceptional guest writers on my blog to share some of their experiences, knowledge and perspective that are worth shedding light on.

In this context, my second guest writer is Mrs. Dania Dbaibo Darwish a holder of a BBA & an MA in Psychology from AUB. She is an Associate Certified Professional Life & Career Coach, a Certified Master level NLP practitioner, a Certified Hypnotherapist, & a trained Counselor. She has a background career in Sales & Marketing of consumer goods; & as a Psychology instructor at AUB.  For several years now, she runs her own practice at Coaching Your 3Ps (Personal & Professional Progress) as a Coach, Counselor, Hypnotherapist, & Trainer. Dania is the founding president of the Lebanese Coach Association (LCA) & is very active in other NGOs. She’s known for her dynamic & positive personality.

To get to know her better check:  Website || Blog || LinkedIn || Twitter || YouTube || Facebook  || Pinterest

Enjoy the read!

Afif

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You all learned how to talk, but did you all learn how to communicate effectively? Effective and positive communication is an advanced skill that requires your conscious practice and effort until it is mastered. It serves living harmoniously with others, persuading, and influencing family, friends, and colleagues on the job. Once you know few secrets about proper communication, your chances of succeeding in all life domains grow up exponentially. Furthermore, your internal voice will frequently be screaming “Victoryyyy!” in major disagreements as you remain totally agreeable to your counterparts. All it takes is entering the mindset of the person(s) you’re communicating with, and then positively bringing them to your own. As a first step, here are some few guiding essentials for casual conversations, interactions, requests, arguments, or confrontations:

Build rapport: Subtly match and mirror the person you’re talking with (i.e. get in the rhythm of the way they’re speaking, body posture, use of language, etc….). Generally, people who are like each other tend to like each other, so do your best to synchronize your way with theirs.

Listen (don’t just hear): We have two ears and one mouth mainly to listen twice as much as we speak. Instead of mentally rehearsing your next argument, actively listen to what really matters to the other person. Their needs will be your guide to satisfy instead of deviating off-topic.

Words, tone, and body language: In the famous Mehrabian study, these turned out to have an effect of 8%, 37%, and 55% respectively. Never underestimate, therefore, the profound effects of the silent messages behind your unspoken words. It’s “how” you say things that gives much more meaning.

Address them by name often: You’ll be reaching out for their most prominent identity and softly caressing their ego each time. It will sound like flattery.

Maintain eye contact: This ensures you’re retaining connection. It gives the message that you’re interested in what they’re saying and that they’re heard. Remember how it feels when you’re talking to someone and they look away or roll their eyes? Yes…. Utterly disrespectful!

Empathize: Use your interpersonal intelligence and the ability to be in the other person’s shoes to identify with their feeling, ideas, and situation. Ask yourself: what is it like to be in their position. Paraphrase what they’re saying when you can. This conveys that they’re well understood.

Always ask good questions: You can always direct the flow of your conversation through asking open ended questions. This is a sure way to release your counterpart’s defensiveness and probe them to come to mutual conclusions. Avoid giving unsolicited advice till you’re asked.

Once you arm yourself with the above necessities in your interactions, you can further use the following tips to make any point you want with least resistance by your counterpart. You can disagree without being disagreeable; influence while valuing the other person’s stance; and pleasantly direct others’ behavior. Depending on the argument or the situation, you can:

Get them to agree more:  For beginning conversations, ask questions to get them to agree on, say, 3 things. This is part of building rapport. Questions like: the weather is too hot this morning, isn’t it? The traffic was unbearable today, right? You can, then, introduce your request or the point you want to make.

Focus on giving feedback: At times, you’d want to appraise a piece of work or assess a situation. Don’t criticize by just saying what’s not right. Praise the good points as well. As a whole, your opinion will be better received.

Sandwich your feedback: Whenever you have something negative to say, make sure you sandwich it between two positive statements. Start off by complimenting the other person somehow (relevant attributes, qualities, or work); give your negative opinion (in a nice way of course); and then finish up your statements by praising again. These positive statements act as a sandwich buffering any negativity sensed in between.

Feed forward: When you give feedback, you may need to state the preferred scenario for a specific outcome (e.g. behavior or way). It is an assertiveness technique used in relationships (parent to child, or in partnerships) and mentoring. Don’t remain vague about future direction. Probe them by asking questions to get to the ideal response, or suggest it when they don’t know.

Use the “agreement frame”: Nothing beats defensiveness than agreeing first. Use points in your counterpart’s view to agree with, first. Say things like: “I agree that…. And I respect that…. And I really appreciate that….” Then say: “at the same time, I think that…..” stating your disagreement. Never use the word “but” after agreeing. It negates everything you said before it.

The pleasant “no”: Don’t get caught in saying “yes” to others’ requests at your own expense. When you offer an explanation to why you can’t handle their request, you’ll be saying “yes” to yourself. You can start off by saying: “Yes, I appreciate your resorting to me to handle this. I really would like to help you out. At the same time, I have to…..” and list the reasons why you can’t while offering an alternative way or a later time to do it.

Focus on solutions:  Avoid getting sucked up in discussing the problem and rather consider the alternatives to resolving it (more on “win-win” solutions). In doing that, consider the interests and benefits to both of you (you get that through empathetic listening and asking probing questions).

The above tips are really powerful in maintaining positive interactions with others. After all, research shows that for any relationship to thrive, it is necessary to have 5 positive statements to tip off the effect of one negatively stated comment. To become a positive effective communicator requires a conscious decision. With practice, it will become second nature like all other arts to be mastered :)