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Posts Tagged ‘knowledge’

NGO Management Competency Model

June 20, 2015 Leave a comment
NGO Competency Model Process

With the proliferation of NGOs in Lebanon and around the world, there is a growing need to empower their staff and volunteers with the needed skills, knowledge and abilities (KSAs) or what is also known as competencies to do their role properly.

In parallel to that, there are hundreds of thousands of dollars being spent annually on training workshops and courses for NGOs. Yet most of them happen without a structured approach to assess the actual needs and gaps to design the appropriate training/coaching/mentoring programs that best fit their situation.

In this context, I’m proposing a full fledged study that incorporates literature review, focus groups, interviews and surveys to do an in-depth quantitative and qualitative analysis of the necessary competencies for individuals managing NGOs.

The aim is to do this study with a multi-stakeholder approach that involves not just the NGOs but also the donor agencies, training providers and academicians.

As a result of the study, an NGO Management Competency Model will be developed. Based on that competency model, potential capacity building programs (training courses, workshops, mentoring programs and coaching sessions) will be designed to cater to the different needs of organizations and their staff and volunteers.

The above concept is not uncommon in certain industries and professions like Human Resources and Project Management professions, so a similar approach will be adopted for the aforementioned initiative.

Let me know your thoughts on the above and if you feel you’re interested in playing a role in this study.
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Mentor, Coach & Consultant: What is the Difference?

June 23, 2013 8 comments

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Building on my previous post, I got a friend who asked me about the difference between a Mentor, a Coach and a Consultant. She seemed confused about which one should she call on one of the projects she’s leading, so I thought why not share it with the world as well.

Mentor: Someone who has a considerable amount of experience in a specific field, topic, industry and uses it to guide others, to show them where to look, sheds light on the dark spots they are not seeing.

Coach: Someone who has the skills and know how of asking the right questions to people to extract ideas, concerns and decisions from them. So the coach actually works through the other person to get results rather than show them the way or guide them into a solution.

Consultant: Someone who has the knowledge and expertise in a certain field, topic or industry along with the skills of how to facilitate discussions and ask the right questions to be able to give you the best solution for a specific issue or problem you are facing. So if you want you can consider a consultant as a meeting points between Mentor and Coach, yet doesn’t full engulf both.

So in a simplified manner, a Coach helps you come up with what you want and what your goals are, a Mentor shows you the way to get there, and a Consultant gives you the means and tools to actually get there.

I personally have had all three and I’m thankful for my Coaches, Mentors and Consultants for helping me in being where I am today 🙂

 

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